The Billing Customer on a sample identifies who is billed and appears on the certificate of analysis (COA). Set or change it on the sample edit form.
- Open Samples from Home or the bottom navigation bar.
- Select the sample from the list.
- Click Edit (pencil).
- Find the Billing Customer field.
- Search for the customer name and select the correct match.
- Click Save.
The billing customer is included on the COA automatically; you do not add them separately to COA recipient lists for billing purposes.
When creating a new sample, you can set the billing customer on the create form—see Creating a New Sample in Lab Axiom.
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